Privacy Policy
Last updated: May 10, 2025
Introduction
LemonHQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third parties sources as described below.
Information You Provide
- Contact information (name, email address, phone number, etc.)
- Account information (username, password, etc.)
- Profile information (company details, job title, etc.)
- Payment information (credit card details, billing address, etc.)
- Communications and feedback you provide to us
Information We Collect Automatically
When you access or use our services, we may automatically collect information about you, including:
- Log and usage data (IP address, browser type, referring/exit pages, operating system, date/time stamps, clickstream data)
- Device information (hardware model, operating system, unique device identifiers)
- Location information (general location based on IP address)
- Cookies and similar technologies (see our Cookie Policy for more information)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to comments, questions, and requests
- Personalize your experience and provide customized content
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
Information Sharing
We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- To comply with legal obligations
- In connection with a business transaction such as a merger or acquisition
- With your consent or at your direction
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to resolve disputes.
International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have different data protection laws than your country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our central databases operate.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@lemonhq.co.uk
Address: 128, City Road, London, England, EC1V 2NX